Support scope
Annual support has no fixed price on this website. A quotation should define covered systems, contact channels, service hours, exclusions, response targets if any, remote or on-site work, and third-party dependencies.
Maintenance and changes
Routine maintenance, defect correction, version updates, new features, integrations, data work, hosting, and infrastructure support should be clearly distinguished. Work outside the support scope may require a separate quotation.
Customer responsibilities
Local deployment agreements should define hardware, operating system, network, access, security, backups, power, internet, and cooperation required from the customer.